After-sale Service
  • Repair

  • Cleaning

  • Installation

Service Network
Elboni call center
4008 399 588
Philips call center
4008 599 866
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FAQs
  • How to choose an air conditioner?

    1. Select according to the area size

    Large 9Kbtu (about 10-13㎡)

    12Kbtu (about 16-20㎡)

    18Kbtu (about 20-30㎡)

    27Kbtu(about 30-40㎡)

    45Kbtu (about 60-70㎡)

     

    Tips

    The applicable area for heating is about 2-3㎡ smaller than that for cooling;

    Top floor, west sun, sun side, large area glass bay window, top height above 2.8m, self-built house, etc

    It is recommended to choose large one.

     

    2. Select an air conditioner that is easy to operate.

    Generally speaking, air conditioning with a high degree of automation and fewer buttons is convenient to operate.

    3. Choose more power-saving features.

    In addition to energy efficiency ratio and performance ratio, whether air conditioning saves electricity has a lot to do with the air supply mode. At present, the most advanced air supply mode in China is pendulum air supply and three-dimensional air supply.

    4. Choose features that are comfortable.

    Such as the body sensing control function, the temperature adjustment mode and air supply mode of the air conditioner will automatically adjust according to the feeling of the human body, and the air supply is soft and can feel refreshing without a very low temperature.

  • Inverter air conditioner electricity consumption.

    Depending on the temperature setting of your actual air conditioner, the environment, the space area, the tightness of the room, and the electric auxiliary heating function when heating.

    (Use more than 6 hours to save at least 30% of power consumption, it is recommended to use for a long time).

  • How do you control the power saving of air conditioning?

    1、Set the appropriate temperature, the best temperature is 26°-28°

    2、 The filter should be cleaned frequently, and it is best to clean it once every two weeks

    3、 Improve the structure of the room to ensure the insulation effect of material and sealing

    4、Choose the ability of moderate air conditioning, the power is too high or too low will make the air conditioning abnormal power consumption

    5、Avoid direct sunlight, summer can save about 5% of electricity

    6、 Close the Windows when the air conditioner is turned on. Do not open the doors and Windows frequently

    7、The air outlet adjustment height is moderate, the air guide plate is downward when heating, and the air guide plate is horizontal when cooling, and the effect is better

    8、The piping of the air conditioner is short and not bent, and the cooling effect is good and does not cost electricity

    9、Keep the air outlet smooth, do not stack large furniture to block heat dissipation, increase unnecessary power consumption

    10、Turn off the air conditioner in advance, usually ten minutes before leaving home, that is, turn off the air conditioner, which may save energy.

    Air-conditioned rooms must be airtight, and Windows must be closed tightly to keep cool air from escaping. If the light in the room is too strong, the curtains can be drawn during the day to block part of the heat, and it is best not to enter the room too frequently.

    11、 To save electricity, some people often turn the air conditioner on and off the frequent switch of the air conditioner consumes the most power, and the compressor is easy to lose.

    12、During the operation of the air conditioner, if you feel too cold, there is no need to close, as long as the set temperature can be raised

  • Does wind speed and direction affect power consumption?

    High wind speed, automatic wind direction, or upward blowing are conducive to the rapid spread of cold air in the air conditioner into the room, helping the room to cool down quickly. After the room is cooled (reduced to the set temperature), the air conditioner will enter low power operation, and the power consumption will drop rapidly.

  • Why is there water on the surface of the air conditioner indoor unit?

    1、Humidity is too high, a normal phenomenon of the machine.

    2、Open space. Treatment method: Close doors and Windows.

    3、The wind speed is too low. Treatment method: increase the wind speed.

    4、The panel is not tight. Treatment method: re-close.

    5、Upper and lower wind guides: The opening Angle of the air panel is too small. Treatment method: Adjust the air deflector Angle or set it to "swing" mode.

    If there is no problem after the above inspection, professional network technicians will be arranged to serve you.

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